Free Shipping on All Orders Over $150

888-466-0868

888-466-0868

  • Home
  • About Us
  • Contact Us
  • SHOP
    • Shop
  • More
    • Home
    • About Us
    • Contact Us
    • SHOP
      • Shop
  • Home
  • About Us
  • Contact Us
  • SHOP

JB Personal Touch Design

JB Personal Touch DesignJB Personal Touch DesignJB Personal Touch Design

Find Your Fashion Jewelry Match

Find Your Fashion Jewelry MatchFind Your Fashion Jewelry Match

Return Policy

  • All requests for any claims on your order must be made within 7 business days in receipt of the merchandise, according to the tracking number.
  • Any requests made after the 7thday will be refused with no exceptions.
  • In all cases, reimbursements will be made by store credit, no exceptions.
  • All returns will be processed through email or message to keep all records.
  • All requests must be submitted to Janice@JBPersonalTouchDesign.com, including your order number, style number, explanation of the return, and picture of the merchandise, if necessary (must email a picture if you claim a merchandise to be defective).
  • All sale items marked as Sale are final. FINAL SALE items cannot be returned for exchange, credit, or refunds.
  • Returns must be shipped out on the next business day of our request and a tracking number must be emailed to Janice@JBPersonalTouchDesign.com.
  • Do not ship out your return prior to our authorization.
  • Any unauthorized or late shipments will be rejected with no exceptions.
  • When returning items, include a copy of the invoice you received with your order.
  • Any returns not shipped within 7 days in receipt of the merchandise according to the tracking number will be cancelled.
  • If you have a missing item, once we confirm it from our records, we will give refund or reward points for the missing amount.
  • We do not issue call tags for returns.
  • You must make shipping arrangements to return the merchandise.
  • Use a service that has tracking or delivery confirmation.
  • We are not responsible for returns lost in transit.


Copyright © 2020 JB Personal Touch Design, LLC.  All Rights Reserved.




Designed by Delismé Enterprises 

  • Privacy Policy
  • Return Policy
  • Face Mask Return Policy
  • F.A.Q.
  • Terms and Conditions

New Products

 Welcome! Check out my new product 

Learn more